Join DZone and Twilio Segment’s Jim Young, Senior Content Marketing Manager, and Sean Spediacci, Senior Product Marketing Manager, for a deep dive into the future trajectory of customer data strategies in the AI-driven era.

Their discussion will unravel the complexities of data integration, unification, and the role of AI in enhancing customer engagement. Jim and Sean will also provide a comprehensive overview of the trends, challenges, and opportunities revealed in Segment's 5th annual CDP Report, with a focus on the insights gleaned from 12.1 Trillion API Calls of aggregated, anonymized usage data on the Twilio Segment platform.
  • Explore cutting-edge methods for integrating and managing burgeoning data volumes in complex, multi-source environments.
  • Insight into the growing adoption of predictive AI in CDPs, and how it's transforming customer engagement strategies.
  • Exploration of the rise of data warehouses as pivotal tools for customer data
Jim Young
Senior Content Marketing Manager, Twilio Segment
Jim Young, with 5+ years in SaaS and law firm marketing, is a Senior Content Marketing Manager at Twilio Segment. Passionate about AI and customer data, he crafts strategies that bridge industries, emphasizing personalized experiences and sustainable growth.
Sean Spediacci
Sr. Product Marketer, Twilio Segment
Sean has been working with and around data for 10+ years with experience across leading ad-tech players like AdRoll and innovative data platforms like Fivetran and Cloudera before coming to Twilio Segment. While he knows that most data issues are people and process problems and that there is a lot to learn in this space - he is excited to share how leading companies are leveraging customer data and how it can be applied to your business.
Jesse Davis
Moderator, CTO, DZone
As the Chief Technologist @ DZone, Jesse is responsible for guiding the strategic direction of products and helping customers build the world’s largest, most engaging developer communities for companies like Disney, Amazon, SAP, Pixar, and Unity. Jesse has been building enterprise software and engineering teams for 25 years and is a respected executive, author, speaker, and coach.
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