Things have changed in the digital workplace over the past few years. The pandemic forced digital employee experience (DEX) management into the spotlight, but enough time has passed where we can ask questions like; is IT any better at managing employee’s digital expectations? Are office workers still hiding their technology issues? Where is this industry going?

Nexthink surveyed over 2000 IT and office workers and found results of an industry in flux – one where IT and employees have very different ideas about their digital workplace experience. The results show a strong need for better DEX Management, technologies, and strategies.

Join us as we cover significant trends and benchmarks in 2023, along with ways that IT decision makers today are solving for the challenges they’re facing.
  • Fixing the silent struggles employees are facing to boost productivity
  • Reducing costly IT problems to create a cost-efficient workplace
  • Progressing from reactive task hunting to proactive problem solving
Sean Malvey, Sr Editor and Content Manager
Sean is a writer, editor and content marketing strategist. He helps tell stories that matter for IT professionals and the modern workplace.
Geoffrey Wright, Mondelez International, Global Solution Owner-Digital Experience
Geoff oversees the GenAI and digital experience tech stack at Mondelez – he’s responsible for the tech that impacts the end user and any experience, globally.
Komal Verma, Sr. Product Manager, Digital Workplace
Komal handles the portfolio of digital experience management and sustainability at HCL. She works with Fortune 500 and Global 2000 customers and advise them on creating a tech stack to improve their digital experience.
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